Healthy Working Practices
12 Nov 2009Looking at the economic landscape right now, you could be forgiven for not having the introduction of healthy working practices at the top of your to do list. The global recession has brought some new challenges to organisations over the last 18 months that many did not expect and this has impacted substantial on everyone’s bottom line.
All that said, the world-class organisations that are not just surviving but thriving in these challenging times have a healthy, vibrant atmosphere running through the veins of their company. We work with many proactive organisations to develop their staff to be more effective in their sales approach, unfortunately, right now we are seeing a more reactive approach. By putting yourself in a proactive position you can begin to implement some simple changes to ensure your organisation turns the corner in time for the upturn.
When good people are managed correctly, motivation is not required, what is required is support and trust to ensure the individual is not de-motivated. A very effective way of lifting the moral of your employees is to focus on the positive and build on their recourses.
One of the most famous people who employ this philosophy is Harry Redknapp, Manager of Premier League Football Club Tottenham Hotspur. Harry has the ability to enter a club that has imploded and seems destined for failure, incapable of winning anything. Then within one week of being appointed manager, achieves the seemingly impossible and wins the next game. When asked how he achieves what can only be described as a miracle, he explains, “I just tell every player exactly what he is good at.” He builds on the individual’s recourses and channels their attention away from negative and towards positive.
Sounds really simple, and it is! I have never encountered a situation where an individual has experienced a negative reaction to a positive comment. Currently, negativity is all around us but the proactive managers are countering these challenges by building on employees recourses to lift moral and create a positive environment.
Another essential ingredient in building for the future, is gaining the trust of your employees, or rather not loosing it. If you view trust as a bank account, when you put money in you make a deposit and when you take it out you make a withdrawal. This concept is very similar to when we build on peoples resources and show our good nature (deposit). Unfortunately sometimes in business we need to make a withdrawal. The essential part of this concept is to ensure your account balance is at a level where there is no danger of becoming overdrawn. If you become overdrawn and lose trust, your people are less likely to respond to your requests for action when you so desperately need them. They are also likely to loose respect for you and seek other employment opportunities.
We all recognise the difficulties this climate presents and it’s challenges in relation to previous years. The world-class mangers and organisations are ensuring their people are still enjoying the working experience, thus producing the results they need to move their company to the next level. Give your people purpose and make the working experience fun and enjoyable, the rewards will be well worth your efforts.
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